我在Epic游戏商城尝试【领取游戏】等操作时，遇到了hCaptcha人机验证无法正确显示或验证通过的问题。
环境信息：我使用的操作系统是【操作系统名称和版本】，浏览器是【浏览器名称和版本】，网页语言为【简体中文】。
复现步骤：
        打开正在限免的【游戏名】在Epic游戏商城的页面。
        点击获取。
        【弹出hCaptcha人机验证或hCaptcha人机验证不显示】。
        【描述点击人机验证后显示“人机验证挑战失败”信息等具体无法通过或验证错误的现象，比如能通过hCaptcha的示例验证但Epic这里就是不行】。
此问题对我造成了困扰，希望贵团队能够尽快查看并修复该问题。如果需要更多的信息或者截图来帮助诊断问题，请随时与我联系。

Dear hCaptcha Support Team,

I hope this message finds you well. I am encountering an issue with hCaptcha on the Epic Games Store. While I can successfully complete hCaptcha verification on other websites and verify through hCaptcha's demo site, I am consistently unable to pass hCaptcha verification specifically on the Epic Games Store.

Issue Description:
When attempting to perform actions such as 【game claiming and purchasing】, the hCaptcha verification fails to validate in spite of multiple attempts. This issue persists with my current browser and device, which is 【操作系统、浏览器名称和版本】.

Steps to Reproduce:
        Visit the Epic Games Store game page of 【游戏名】.
        Press Get and proceed to hCaptcha verification.
        Error message says "failed to challenge captcha" despite my correct selection of images.

This issue is hindering my ability to access and use the Epic Games Store effectively. I kindly request your team to investigate and resolve this matter at your earliest convenience. Should you require any additional information or screenshots to assist in diagnosing the issue, please do not hesitate to contact me.

Thank you for your prompt attention to this matter.

Best regards,
【你的名字】